Customers information
 
Instruction to use the web site:
red red DS / Fahrzeuge current offers of cars (with pictures)
yellow yellow DS / Katalog 1. pictoral catalog of spares in alphabetic order with item numbers, descriptions and prices
2. download catalog without pictures (PDF)
green green DS / Angebote temporary offers with favourable prices
blue blue DS / Anfahrt address, route information and map
firefighters firefighters DS / Neue Artikel new or available spares
lightblue light blue DS / coming soon coming soon

How to order spare parts from us:

To make your order easier and to assure that you will get the right spare-parts for your goddess, please follow this list (if possible). For questions we are naturally available for you. Thank you.

1. Visit this homepage. Here you will find all our spare parts (with photos). Note down the article-numbers of the parts you want to order.

2. Place your order by email or fax. Do not forget to mention our article no(s). Give us the details of your car: year of construction, model-type, automatic or semi-automatic, LHM or LHS-fluids, type of motor (DX, DV, DY and no. 0 – 5).
Inform us about your complete address (and delivery-address), telephone-, fax-no. and e-mail-address.

3. We will send the goods to your delivery address.
4. You will receive our invoice with the goods (or you already have paid in advance).
5. For spare parts marked with „AT“ we need your old part(s) in return. The shipment of those parts is on the expense of the buyer. We expect a prompt return of those parts. In case we don’t get the old parts we have to charge them.
6. Please pay the invoice amount on our account without any discounts or banking costs within 7 days after delivery. Do not forget to mention the invoice no. and our IBAN- & SWIFT-code as given in the invoice.
7. Conditionally, payment in advance is required if the invoice amount exceeds EUR 200,00.
8. For our clients beyond the EU, payment in advance is required at any rate.
9. Our banking details:
Account holder: Dirk Sassen
Account no.: 0 642 967
Bank code: 300 700 24
Bank: Deutsche Bank 24, Düsseldorf
IBAN: DE 43 300 70024-006 429 6700
SWIFT-Code: BIC-DEUTDEDBDUE
10. We cannot accept payments by any credit-card or pay-pal.
11. Delivery costs depend from size, weight and the country (Europe) of your order. They may vary between € 10,00 and € 75,00. All other countries outside Europe will be charged individually.
 
For Questions or suggestions plaese contact: d.sassen@t-online.de
Best regards.
Your Citroen DS-Handel Dirk Sassen-Team.
 
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